FieldCenter Marketing & Promo is a web and
PDA-based software application that enables field/event marketing and promotion
companies to have more efficient field operations and create new revenue generating
services. Using the FieldCenter platform, companies can quickly customize and deploy
PDA applications such as:
- Surveys & Questionnaires
- Targeted Lead Generation
- Customer Research
- Public Opinion Polls
- Mobile Point-of-Sale
- Mobile Sign-Up for Services
These PDA forms applications are managed within a project structure in the FieldCenter
web application, where collected data can be viewed, aggregated and analyzed quickly
and easily. Companies can offer portal access to their clients who can view the
reports generated from collected data, or work with and download the data themselves
in formats such as Excel.
Customer Interview: LexPR
Laura Cochrane is Vice President of LexPR Canada (www.lexpr.com), a
boutique, Toronto-based public relations agency comprised primarily of
senior talent. Its clients include Effem, Lulu Canada, Maxxium Canada, MGA
Entertainment Canada, Nytric, Proximity Canada, Quanser, Shoppers Drug Mart
and Zipcar.
How are you using FieldCenter?
At all LexPR events, we try to provide as much value as possible to our
clients. Often at events, we perform surveys to gather interesting or
quirky data to be released to the media. We can also capture demographic
information which is valuable to our clients - so it's rather important we
use technology that does this job well. Our event data capture technology
needs to be sophisticated and mobile, yet easy to use and easy to extract
meaning from the data. FieldCenter addresses all of those needs for us, and it allows
us to deliver the collected data to our clients almost instantly.
What were your first impressions of the product when you signed up?
The FieldCenter technology is exceptionally easy to use. From data
collection to data analysis - this technology really is perfect for today's
mobile campaigns.
Were you using another product before?
We experimented with some different technology prior to discovering
FieldCenter. The other technology proved to be cumbersome, making it
difficult to train street teams and compile the information. In addition,
we didn't find the level of customer service support that was offered with
FieldCenter.
How has FieldCenter provided value to LexPR and it's customers?
FieldCenter has provided tremendous value to our agency and to our clients.
It has saved us time, money and the (occasional) embarrassment of working
with more complex but inferior technology.
What plans do you have for using FieldCenter in the near future?
Originally we had only planned on using it for surveys, until we started
getting creative with it. Right now we're looking at doing product
giveaways at an event, using FieldCenter for capturing leads and email
addresses. The nice thing is that it only takes a few minutes to make new
applications and try them out.